Reference

What You Need to Know Before You Play

Access to 6kbd depends on your local law and the region you're in — we're clear about that upfront. These terms set out your rights, our obligations, and how we handle your account, your wallet activity through bKash, Nagad or Rocket, and your personal…

Account eligibility by regionbKash, Nagad, Rocket wallet termsData handling and retentionYour right to request changesBangladesh access conditions

Explore the Lobby Read FAQ

How Our Legal Terms Apply to Your Account

6kbd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account opened through 6kbd, and your continued use of the platform means you accept them in full. Whether you're funding your account via bKash, Nagad or Rocket, the same policy framework covers your transactions, your personal data and your account status.

1
Access to certain features depends on your location and on whether local law in Bangladesh permits use of the relevant service — we do not make eligibility guarantees, and it is your responsibility to check what applies in your area. We keep records of your account
2
activity, including wallet deposits and withdrawals, for a period consistent with standard data retention practice. We may update these terms when our services change or when legal requirements shift. When that happens, we'll notify you through your registered account contact before the changes take effect. If
3
you disagree with an updated term, you should stop using the platform and contact our support team to close your account. Nothing in these terms limits any statutory right you hold under applicable law in your eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

We handle your account data and wallet records with a clear purpose: process your transactions, maintain your account and comply with applicable requirements. Here is how each key area works in practice.

Wallet Data and Transactions

Every bKash, Nagad and Rocket transaction tied to your account is logged and held securely. You can request a summary of your transaction history through the account dashboard.

Account Security Practices

Your account is protected by an OTP verification step on each login from a new device. We do not store your mobile wallet PIN or share your account credentials with third parties.

Data Retention Period

We keep your account data for as long as your account is active and for a period after closure as required by applicable standards. You can ask us what data we hold at any time.

Requesting Changes or Deletion

Contact support via live chat or email to request a correction to your account data or to ask about deletion. We'll confirm the outcome within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you have a question about these terms, want to request changes to your account data, or need to understand how a specific policy applies to your bKash or Nagad wallet activity, our support team handles legal queries through the channels below. We aim to respond to data and account requests within a reasonable timeframe.

Live Chat Open the chat window from any page on the platform. Available for account, wallet and policy queries including questions about your bKash or Nagad transactions.

Email Support Send detailed legal or data requests to our support address. Include your registered account number so we can locate your records and respond accurately.

Account Help Centre Your account dashboard has a dedicated help section where you can raise formal requests about data access, retention or account closure linked to wallet activity.

Common Questions About Terms and Your Rights

These are the questions we hear most often when it comes to legal terms, account eligibility and data rights. If your question isn't covered here, reach us through live chat or the account help centre.

Access depends entirely on your local law and eligible region. We do not make blanket eligibility claims. Check what applies in your area before opening or continuing to use an account.

We collect your registration details, account activity, and wallet transaction records from bKash, Nagad or Rocket. This data is used to maintain your account and process your payments.

Yes. Contact our support team by email or through the account help centre, provide your registered account number, and we'll put together a record of what we hold for you.

Send a closure request through live chat or email. We'll process it, confirm your final wallet balance, and retain only the data we're required to keep under standard policy after closure.

Yes. We notify you through your registered account contact before any material change takes effect. Continued use of the platform after that date means you accept the updated terms.

Raise the dispute through live chat first for a quick response. For formal written disputes about data, wallet transactions or account decisions, use the email support channel.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoAbout Us Info6Kbd Glossary

What You Need to Know Before You Play

Security, Retention and Your Account Rights

Wallet Data and Transactions

Account Security Practices

Data Retention Period

Requesting Changes or Deletion

Reach Us on Policy or Account Questions

Common Questions About Terms and Your Rights

01 Does 6kbd operate legally in Bangladesh?

02 What data does 6kbd collect from my account?

03 Can I request a copy of my account data?

04 How do I close my account and what happens to my data?

05 Will 6kbd notify me if the legal terms change?

06 Who do I contact if I have a dispute about a policy decision?

Legal

Related pages

Related pages