Reference

What You Agree To When You Use 6kbd

These terms set out the rules that apply to your 6kbd account — from how you open it to how deposits via bKash, Nagad, and Rocket are handled.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal and wallet conditionsAccount suspension policyJurisdiction and eligible regions
6kbd What You Agree To When You Use 6kbd
TERMS CONTACT

Reach Us About These Terms

If a clause in these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team can help. Reach out through any of the channels below — we respond to account and policy questions in the order they arrive.

Team online

Live Chat

Start a chat from your account dashboard for questions about specific clauses, wallet conditions, or account restrictions under these terms.

Email Support

Send a written query for detailed terms questions, formal complaints, or requests related to account suspension and wallet fund holds.

Account Help Centre

The Help Centre covers common terms questions, including how withdrawal holds work and what triggers an account review under our policy.

HOW WE OPERATE

How 6kbd Applies These Terms in Practice

These terms are not just text on a page — they map to real steps inside your account. Here is what that looks like across four areas that matter most to you as an account holder in Bangladesh.

Account Security

Your account is tied to your registered mobile number. Any login attempt from an unrecognised device triggers an OTP check before access is granted.

Wallet Verification

Withdrawals to bKash, Nagad, or Rocket are verified against the wallet number on your account. Mismatches pause the transfer pending identity confirmation.

Data Handling

We retain account data in line with our privacy terms. You can request a summary of what we hold by contacting support in writing through the email channel.

Term Changes

When terms are updated, the effective date appears at the top of this page. You have the right to close your account before the new terms take effect.

Common Questions About These Terms

These are the questions account holders in Bangladesh ask most often about how our terms work. If your question is not here, use live chat or email support to get a direct answer.

Yes. Every deposit you make — whether through bKash, Nagad, or Rocket — falls under these terms alongside the conditions of your chosen wallet provider.

No. We update the effective date at the top of this page before changes take effect. Continued account use after that date means you accept the revised version.

We may suspend or close accounts that breach these terms. Any wallet balance held at that point is reviewed under our funds-return policy before being released.

Send a written request to our email support channel. We will confirm what data we hold and respond in line with our data retention terms.

The core account terms are the same regardless of payment method. Your wallet provider's own conditions apply on top, and those differ between bKash, Nagad, and Rocket.

Access and eligibility depend on your local law and region. Where access is permitted, these terms apply in full from the moment your account is created.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.