What We Collect and Why We Collect It
When you create an account, we collect the details you enter — name, contact information and wallet identifiers such as your bKash or Nagad number — so we can process deposits, handle withdrawals and verify your identity as required. If you use Rocket for a transfer,
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the transaction reference is logged against your account wallet for dispute and audit purposes. We also collect device data — browser type, operating system, screen size — to keep your session consistent whether you switch from mobile to desktop mid-session. Usage data such as which sections
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of the lobby you open, how long a session runs, and which pages load slowly helps us fix problems. We do not sell this data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those providers need to
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complete your transaction. Where local law in Bangladesh or your eligible region requires us to retain records for a set period, we comply with that obligation. You can request a copy of the data we hold on your account by contacting our support team. All requests
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are handled within the timeframe our policy allows, and eligibility for data access depends on applicable local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.